Frequently Asked Questions
Have a question that you can’t find an answer to?
We offer a wide range of insurance options for individuals and businesses, including personal insurance such as auto, home, and life insurance, as well as commercial insurance for businesses of all sizes. We also provide employee benefits solutions to help businesses provide comprehensive benefits package to their employees.
We work with multiple insurance providers to find the most competitive rates for our clients. We take into account a variety of factors when determining rates, such as the client’s coverage needs, personal or business risks and the level of coverage required.
You can contact us directly and one of our experienced insurance professionals will work with you to determine your insurance needs and find the best coverage options available. We can also assist you in the process of purchasing the insurance through our website or over the phone, providing you with all necessary information and forms.
Yes, our team is here to assist you in the event that you need to file a claim. We will guide you through the process and provide you with any necessary forms. We will also advocate for you to the insurance company and will help you throughout the entire claims process.
Yes, we will offer to renew your policy and will work with you to ensure that your coverage continues to meet your needs. Our team will contact you before your policy expires to discuss your options and any changes that may need to be made.
Yes, Kova Solutions is an independent insurance agency registered by the Insurance Regulatory Authority of Kenya. We represent several different insurance companies, which allows us to offer a wide range of coverage options to our clients. This also means that our team can work with you to find the best coverage at the most competitive rates, not restricted to just one insurer.